Earl Rusnak Mobile-First Business Phones: What the Cavell Data Says A Cavell Group survey of over 800 US IT and business decision-makers found that 99% are planning to move away from desk-phone-only setups toward mobile or hybrid mobile-first deployments. The story un... Industry Research Pro Mobile Jan 22, 2024
Earl Rusnak International Phone Numbers: When Your Business Actually Needs One Anyone selling you on international phone numbers will tell you they unlock global markets. That is half true. An international number is a useful prop when foreign prospects look at your contact page... Small Business Phone Jan 17, 2024
Earl Rusnak VoIP for Call Centers: What Actually Earns Its Keep Call centers do not buy VoIP for cost savings anymore. The savings are real, but they are not the reason. The reason is that a hosted platform gives you queue logic, recording, real-time dashboards, a... Call Center Nov 28, 2023
Earl Rusnak vFAX: Cloud Faxing That Actually Works for Regulated Industries Fax did not die. It just stopped being a machine in the corner. If you work in healthcare, law, or parts of financial services, you still send and receive faxes every week. Hospital referrals, signed ... vFAX Nov 15, 2023
Earl Rusnak POTS Lines Are Getting Killed — Here's the VoIP Math If you're still paying for analog phone lines — POTS, plain old telephone service — your bill has probably tripled in the last few years and you're not imagining it. The FCC effectively let carriers s... EOL Phone System Migration Nov 4, 2023
Earl Rusnak Online Fax for Businesses That Still Need a Fax Number You still get faxes. Insurance companies fax you. The county clerk faxes you. Your referring physicians fax you. Telling them to switch to email isn't going to happen, so the question is whether the f... vFAX Nov 2, 2023
Earl Rusnak The VoIP International Mobile App: What It Does and What It Replaces The mobile app is the part of our service that quietly does the most work. It is included with every Phone Service plan and every Pro Mobile plan, and it puts a real business extension on every user's... Pro Mobile Oct 31, 2023
Earl Rusnak Yealink T46U Review: The Right Desk Phone for Busy Extensions Most phone hardware reviews are spec dumps. Here is the practical version: the Yealink T46U at $269 is the desk phone we put in front of anyone taking 50+ calls a day. Receptionists, inside sales, dis... Desk Phones Oct 17, 2023
Earl Rusnak Yealink T33G Review: The Honest Entry-Level Desk Phone Not every desk needs a $269 phone. The Yealink T33G at $125 is what we install on extensions that take maybe 5-15 calls a day: warehouse offices, back rooms, hallway phones, conference room sidecars, ... Desk Phones Oct 13, 2023
Earl Rusnak VoIP International vs. Traditional Phone Systems: The Honest Comparison If you are still running a traditional phone system, you are not behind because the technology stopped working. You are behind because the math stopped working. Copper lines and on-premise PBXes cost ... Small Business Phone VoIP Insights Sep 29, 2023
Earl Rusnak Music on Hold That Doesn't Annoy Your Callers (or Get You Sued) Hold music is one of those things nobody thinks about until a caller complains. Three problems show up over and over: it's tinny, it's the same eight bars on loop, or somebody grabbed a Spotify track ... Small Business Phone Sep 27, 2023
Earl Rusnak How VoIP International Saves Your Business Money: The Real Math Every VoIP provider on the internet promises to save you money. Most of them are vague about how. We are going to put numbers on the page. We are VoIP International, an Ocoee, Florida operator. We sel... Small Business Phone Sep 22, 2023
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