A phone system built to live inside Rent Manager
Click to call tenants, owners, and vendors directly from Rent Manager. Inbound calls open the right tenant record before you answer. Every business call is captured automatically in your VoIP International portal.
What the Rent Manager integration does
Four capabilities Rent Manager users tell us they actually use. We've kept the scope honest — what the integration does, and what it does not.
Click-to-call inside Rent Manager
Phone numbers on tenant, owner, prospect, and vendor records become clickable. One click places the call from your office phone or mobile line. No app switching.
Tenant screen pops with context
When a tenant calls in, our browser extension opens Rent Manager to their profile automatically. Your team sees property, unit, rent balance, and recent service issues before answering.
Call history with tenant context
Every call is captured with date, time, duration, direction, recording, and transcript in your phone system's call history.
Multi-property workflows
For portfolios spanning multiple properties or LLCs, each property or office can have its own numbers and call routing, and the screen pop opens the tenant record wherever it lives in Rent Manager.
How it works
Setup runs through our browser extension, installed in Chrome on each workstation in minutes.
Install the extension
Install our browser extension in Chrome on each workstation and sign in with your VoIP International account. No passwords are shared between systems.
Configure field mapping
Tell us how your team answers calls and we configure the screen pop — the extension opens the caller’s Rent Manager page the moment a call arrives.
Start handling calls
Click any phone number in Rent Manager to call. Incoming calls open the matching record. Every interaction is captured in the portal’s call history.
No separate integration fee.
The Rent Manager integration is included with phone service. You pay for the phone service plan — $17 or $29 per user per month — and the integration is bundled in.
Who this is for
The Rent Manager integration is built for these property management operations.
- Property management companies running Rent Manager
- Multi-property portfolios with 100 to several thousand units
- Teams handling residential, commercial, or mixed-use portfolios
- Owner-operators who want every tenant and vendor call on record
- Maintenance coordinators working calls between tenants, vendors, and on-site teams
Common questions about the Rent Manager integration
Honest answers about scope, requirements, and what's actually included.
Which Rent Manager editions does this work with?
The integration runs through our browser extension in Chrome wherever your team opens Rent Manager in the browser. Ask us during your quote conversation and we will confirm the fit for your Rent Manager setup.
Does the integration handle multi-property LLC structures?
Yes. Each property or entity can have its own numbers and routing in the phone system, so for portfolios where each property is held by a different LLC, the call records stay organized per entity. Owner statements and per-property accounting are not affected by the phone system.
What does the integration cost?
Nothing extra. The Rent Manager integration is included with our phone service ($17 or $29 per user per month). No separate integration fee.
Can my on-site managers use this on their personal phones?
Yes, with Pro Mobile. On-site managers, maintenance coordinators, and traveling staff get a real business cellular line with the same number, routing, and portal call history as the office phone.
How is data security handled?
The extension signs in with your VoIP International account, and no passwords are shared between systems. We do not store tenant or owner personal data on our side beyond what is needed for call routing — phone numbers and matching keys. Tenant records remain in Rent Manager.
How does it handle a tenant who has multiple numbers on file?
Rent Manager can store multiple numbers per tenant. Our integration matches inbound calls against all numbers on the record. Whichever number rings in opens the same tenant profile.
How long does setup take?
Most Rent Manager customers are live within a few business days. Installing the extension takes minutes; the bulk of setup time is configuration and testing against your specific Rent Manager setup.
Part of our Property Management phone solutions.
Ready to see the Rent Manager integration in action?
Talk to us about your setup. We will show you what the integration looks like with your actual workflow and give you a real quote — not a placeholder estimate.