A phone system built to live inside Rent Manager
Click to call tenants, owners, and vendors directly from Rent Manager. Inbound calls open the right tenant record before you answer. Every business call is captured automatically, matched to the Rent Manager record.
What the Rent Manager integration does
Four capabilities Rent Manager users tell us they actually use. We've kept the scope honest — what the integration does, and what it does not.
Click-to-call inside Rent Manager
Phone numbers on tenant, owner, prospect, and vendor records become clickable. One click places the call from your office phone or mobile line. No app switching.
Tenant screen pops with context
When a tenant calls in, our browser extension opens Rent Manager to their profile automatically. Your team sees property, unit, rent balance, and recent service issues before answering.
Call history with tenant context
Every call is captured with date, time, duration, direction, and outcome, matched to the Rent Manager tenant record in your phone system's call history.
Multi-property workflows
For portfolios spanning multiple properties or LLCs, calls are tagged to the correct property automatically. Owner statements and tenant records stay clean across the portfolio.
How it works
Setup runs through our browser extension, installed in Chrome on each workstation in minutes.
Authorize the connection
Your Rent Manager administrator provisions API access in Rent Manager's API settings. This is the same kind of secure access used for any modern Rent Manager integration.
Configure field mapping
Tell us how your team answers calls and we configure the screen pop — the extension opens the caller’s Rent Manager page the moment a call arrives.
Start handling calls
Click any phone number in Rent Manager to call. Incoming calls open the matching record. Every interaction is captured. Multi-property tagging happens automatically.
No separate integration fee.
The Rent Manager integration is included with phone service. You pay for the phone service plan — $17 or $29 per user per month — and the integration is bundled in.
Who this is for
The Rent Manager integration is built for these property management operations.
- Property management companies running Rent Manager with API access enabled
- Multi-property portfolios with 100 to several thousand units
- Teams handling residential, commercial, or mixed-use portfolios
- Owner-operators tracking calls against owner statements and property accounting
- Maintenance coordinators working calls between tenants, vendors, and on-site teams
Common questions about the Rent Manager integration
Honest answers about scope, requirements, and what's actually included.
Which Rent Manager editions does this work with?
The integration works with Rent Manager versions that have API access enabled. API availability varies by Rent Manager plan and could not be confirmed for every tier. If you are unsure whether your Rent Manager configuration has API access, your Rent Manager account manager can confirm.
Does the integration handle multi-property LLC structures?
Yes. Calls are tagged to the property record they originated against, so for portfolios where each property is held by a different LLC, the call records stay accurate per entity. Owner statements and per-property accounting are not affected by the phone system.
What does the integration cost?
Nothing extra. The Rent Manager integration is included with our phone service ($17 or $29 per user per month). No separate integration fee.
Can my on-site managers use this on their personal phones?
Yes, with Pro Mobile. On-site managers, maintenance coordinators, and traveling staff get a real business cellular line that works exactly like the office phone — click-to-call from Rent Manager and screen pops on inbound calls.
How is data security handled?
API connections use Rent Manager's secure authentication. We do not store tenant or owner personal data on our side beyond what is needed for call routing — phone numbers and matching keys. Tenant records remain in Rent Manager.
How does it handle a tenant who has multiple numbers on file?
Rent Manager can store multiple numbers per tenant. Our integration matches inbound calls against all numbers on the record. Whichever number rings in opens the same tenant profile.
How long does setup take?
Most Rent Manager customers are live within a few business days. API authorization is fast; the bulk of setup time is field mapping and testing against your specific Rent Manager configuration.
Part of our Property Management phone solutions.
Ready to see the Rent Manager integration in action?
Talk to us about your setup. We will show you what the integration looks like with your actual workflow and give you a real quote — not a placeholder estimate.