A phone system that works inside Buildium
Click to call any resident, owner, or vendor from inside Buildium. Incoming calls open the matching record automatically. Every call, with recording, is captured in your VoIP International portal.
What the Buildium integration does
Four capabilities that property managers actually use day to day. Honest scope on what works and what does not.
Click-to-call from Buildium
Phone numbers on resident, owner, and vendor profiles become clickable links. One click places the call from your desk phone, desktop app, or mobile app. No copy-paste, no manual dialing.
Resident screen pops
When a known resident calls in, our browser extension opens Buildium to their profile automatically. Your team sees rent status, lease information, and recent maintenance requests before they pick up the call.
Every call on record
Call details — date, time, duration, direction, and recording — are captured in your VoIP International portal for every resident, owner, and vendor call.
Field-team friendly
Maintenance coordinators and on-site managers using Pro Mobile get a business cellular line with the same number, routing, and portal call history as office staff.
How it works
Setup runs through our browser extension, installed in Chrome on each workstation in minutes.
Install the extension
Install our browser extension in Chrome on each workstation and sign in with your VoIP International account. No passwords are shared between systems.
Connect to our phone system
Tell us how your team answers calls and we configure the screen pop — the extension opens the caller’s Buildium page the moment a call arrives.
Start making calls
Click any number in Buildium to place a call. Inbound calls from known numbers open the matching record. Every call is captured in the portal’s call history.
No separate integration fee.
The Buildium integration is included with phone service. You pay for the phone service plan — $17 or $29 per user per month — and the integration is bundled in.
Who this is for
The Buildium integration fits property management companies running on Buildium's residential and association management platform.
- Residential property management companies on Buildium running 25 to several thousand units
- Community association managers using Buildium for HOA/COA portfolios
- Multi-location property managers needing one phone system across every office
- Teams that want every resident call captured in the phone system without manual logging
- Maintenance coordinators handling high call volumes between residents and vendors
Common questions about the Buildium integration
Honest answers about scope, requirements, and what's actually included.
Does this integration work with Buildium's residential and association products?
Yes. The browser extension works the same way in Buildium Residential and Buildium Association Management — click-to-call and screen pops for resident, owner, board member, and vendor records across both.
Do I need to pay extra for Buildium API access?
No. The integration runs through our browser extension and opens Buildium pages the same way your team does, so it does not depend on Buildium’s Open API. It is included with our phone service at no extra charge.
What does the integration cost from our side?
Nothing on top of phone service. The Buildium integration is bundled with phone service plans ($17 or $29 per user per month). No separate integration fee, no per-user surcharge.
What if a resident calls from a number that's not in Buildium?
Unknown-number calls are still captured in our phone system; there is simply no Buildium record to open. This is a common prompt for your team to add a new prospect or applicant to Buildium when the call seems relevant.
Can my maintenance team use this on their personal phones?
Yes, with Pro Mobile. Pro Mobile gives every field employee a real business cellular line tied to the company, with the same number, routing, and portal call history as office desk phones.
Does the integration slow Buildium down?
No. The screen pop runs in the browser through our extension — it opens Buildium pages the same way your team does, with no bulk syncs and no background traffic.
How long does setup take?
Most Buildium customers are live within a few business days. Installing the extension takes minutes; configuration and testing takes the rest of the time. No IT consultant required on your side.
Part of our Property Management phone solutions.
Sibling integrations: AppFolio · Rent Manager
Ready to see the Buildium integration in action?
Talk to us about your setup. We will show you what the integration looks like with your actual workflow and give you a real quote — not a placeholder estimate.