Earl Rusnak Roam Like at Home: Pro Mobile in 39 Countries Without the Surcharge If you have employees who travel for work, you have either paid international roaming fees or watched them refuse to answer the phone for a week. Neither is good. Pro Mobile from VoIP International ru... May 25, 2025
Earl Rusnak Pro Mobile: Stop Running Two Phone Systems Most companies are paying for two phone systems. The first is the desk phone PBX that half the staff stopped using when they started working from home. The second is the cell phone reimbursement nobod... Dec 2, 2024
Earl Rusnak Pro Mobile and Brand Consistency: One Business Number Everywhere Pick up any sales rep's phone and look at the outgoing call log. If the number on display is their personal cell, that's the number your customers now have. It's saved in their contacts. It'll get cal... Sep 19, 2024
Earl Rusnak Moving Off a Physical Fax Machine: A Practical vFAX Guide If you still have a physical fax machine in your office, you are paying for a dedicated phone line, ink or toner, paper, and the machine itself, all to handle a few faxes a week. Healthcare, legal, ti... Jul 18, 2024
Earl Rusnak What Is a VoIP PBX? A Plain-English Guide for Business Owners If you are pricing a new phone system, you have probably hit the term "VoIP PBX" a hundred times without anyone explaining what it actually means. A PBX (Private Branch Exchange) is the brain that rou... Jul 2, 2024
Earl Rusnak Scaling From 5 to 500 Users Without Replatforming The phone system you pick when you're five people becomes the phone system you regret when you're fifty. Adding lines means buying hardware. Adding a location means a new install. Adding a remote rep ... Jun 20, 2024
Earl Rusnak Real Estate Phone System: What Actually Works for Agencies The lead called your agency twice. The first call hit voicemail because the agent on duty was showing a property. The second call rang the desk phone in an empty office. By the time anyone called back... Jun 19, 2024
Earl Rusnak VoIP Phone Systems for Retail: One Number, Many Stores A retail customer calls your store at lunchtime. The phone rings four times, then hits voicemail because the closer is on the floor and the manager is in the back. The customer hangs up and calls the ... Jun 6, 2024
Earl Rusnak Pro Mobile for IT Teams: Field Support, On-Call, eSIM Provisioning IT support runs on the phone whether anyone wants to admit it or not. Tickets get triaged faster when someone calls a human, on-call rotations live or die on whether the page actually reaches the righ... Jun 4, 2024
Earl Rusnak VoIP vs PBX: The Difference, Explained Without the Jargon Most people use "VoIP" and "PBX" like they are competing products. They are not. PBX is the call-handling brain. VoIP is the transport method. You can have a PBX that runs over copper (old-school) or ... May 28, 2024
Earl Rusnak Cost-Benefit Analysis: VoIP for Small Businesses Small businesses get pitched VoIP every week. The pitch is usually the same: cheaper, more features, works from anywhere. Some of that is true. Some of it depends on your setup. This is an honest cost... May 22, 2024
Earl Rusnak Microsoft Teams Calling with VoIP International: How the Integration Works If your team already lives in Microsoft Teams for chat and meetings, adding PSTN calling inside the same app is the obvious next step. You stop running two clients, you stop training people on a separ... May 15, 2024
