Most companies are paying for two phone systems. The first is the desk phone PBX that half the staff stopped using when they started working from home. The second is the cell phone reimbursement nobody actually audits, which means you're paying for personal Netflix as often as you're paying for business calls. Pro Mobile collapses both into one platform.
We're VoIP International. We operate our own network out of Ocoee, FL — not a reseller, not a white-label of a bigger carrier. The platform that runs your office PBX is the same platform that provisions the work line on your team's mobile devices.
Who this is actually for
- Owners and operators tired of telecom bills they can't read. Pro Mobile is one line item per user.
- IT managers who don't want to babysit two systems and reconcile two vendors.
- Sales and field teams that need their work number to follow them without exposing personal cell numbers.
- Multi-location operators — see our multi-location page for how this scales across sites.
- Practices and clinics running on-call rotations — covered on our healthcare phone system page.
- Finance teams who'd rather have one auditable bill than a stack of cell reimbursement receipts.
What's actually included
Pro Mobile gives each user a work line provisioned to their device via eSIM. No app to install, no battery drain, no special hardware. Behind that line sits a full PBX:
- Auto-attendants, hunt groups, queues.
- Voicemail-to-email with transcription (transcription is a paid add-on).
- Call recording (on higher tiers).
- Time-based routing, on-call rotations, escalation.
- Outbound caller ID locked to the business number — your customers see your brand, not somebody's personal cell.
- Integration with the CRMs and operational tools you already run — see integrations.
- SMS routed through the business number, logged to the platform.
- Per-user admin console for IT and managers.
What it actually costs
Four tiers: $42, $48, $54, $62 per user per month. Pick the tier by feature set, not by user count.
If you'd rather stay on per-minute pricing for low-volume users, our standard Phone Service is $15/user/mo + $0.025/min, and the all-inclusive plan is $32/user/mo. For lines that don't need mobile, that's often cheaper.
The math against a cell phone allowance is usually pretty stark. A $100/month stipend per employee, untracked, replaced by a $48/month work line you can audit. We laid it out on the replace cell phone allowance page.
Other line items to plan for
- Number porting — $15 per number, flat.
- E911 misdial fee — $150 when it happens. It almost never does, but we publish the cost so it's not a surprise.
- Hardware — if you want desk phones for the office, MSRP examples are Yealink T33G ($125), T46U ($269), T54W ($289), the W73P cordless ($185), and the CP965 conference phone ($989). Full hardware list on the hardware page.
- SIP trunking — if you're keeping your own PBX, trunks are $15/channel, $0.015/min outbound, $0.005/min inbound. Details here.
- vFAX — $25/$35/$49 depending on volume, or custom for high-volume operations.
- AI Receptionist — $99/$199/$299 for after-hours coverage, with a HIPAA add-on at $49 if you're a healthcare practice. See AI Receptionist.
What we don't charge for
We don't have setup fees on Pro Mobile. We don't have platform fees, per-feature surcharges, or queue-licensing tricks. We don't make you sign a multi-year contract to get the prices on the page. The price on the page is the price you pay.
What changes for the team
From the user's perspective, they get a second number on their existing phone. They answer it with the native dialer. They make outbound calls and customers see the company number. When they're off the clock, they silence the work line. That's it. There's no training program required.
From your perspective, you stop maintaining two systems, you stop arguing about cell stipends, and you get an actual call log for every business interaction.
A typical consolidation timeline
- Week 1 — discovery call. We map your users, locations, current providers, and the numbers you want to keep.
- Weeks 2–3 — port paperwork filed for existing numbers. Devices identified for eSIM compatibility.
- Week 4 — PBX configured. Auto-attendants, queues, and on-call rules built and tested.
- Week 5 — eSIM activation rolled out to the team. Most users complete activation in under five minutes.
- Week 6+ — existing PBX decommissioned. Cell stipends ended. One bill replaces two.
Smaller deployments compress this to two or three weeks. Larger multi-site rollouts can stretch to eight weeks if there are complex routing or compliance requirements.
What changes for HR and finance
HR stops processing cell phone reimbursement requests. Finance stops trying to figure out whether the $147.32 the rep submitted last month was actually for business or for his daughter's iPhone overage. Audit trails are real, monthly, and itemized per user. When the auditor asks how the company communicates with customers, the answer is one platform, not five.
What we don't do
We don't sell what we can't deliver. A few things we're upfront about:
- We're not a cell carrier. The employee's personal carrier still provides primary service. Pro Mobile is the second line.
- We don't manage devices. MDM is your stack, not ours.
- We don't do video conferencing as a standalone product. If you need full UCaaS with meetings, the $62 tier covers it; otherwise stick with whatever conferencing platform your team already uses.
- We don't lock you into multi-year contracts to get reasonable pricing. The pricing on the page is the pricing.
- We don't pretend to be the only phone system your business will ever need. If you need integrations we don't have or features we don't offer, we'll tell you.
Comparison: two-system status quo vs. consolidated
To make the consolidation concrete, look at what a typical mid-sized operator's monthly phone budget looks like before and after.
Before consolidation (30 users, two locations)
- Hosted PBX with one of the major providers: 30 users at $35/user = $1,050.
- Cell phone reimbursement for 18 field/sales users at $100/month = $1,800.
- vFAX from a separate vendor: $50.
- Answering service for after-hours: $300.
- Voicemail transcription add-on: $90.
- Call recording add-on for compliance: $250.
- Total: $3,540/month. Spread across five vendors. No unified call log. Cell reimbursements unaudited.
After consolidation
- Pro Mobile $48 tier for 18 field/sales users = $864.
- Standard Phone Service all-inclusive for 12 office users = $384.
- vFAX from us: $35.
- AI Receptionist tier 1 for after-hours: $99.
- Voicemail transcription: included as add-on, modest cost.
- Call recording: included on $48 tier and up.
- Total: ~$1,400/month. One vendor. Unified call log. Auditable.
The numbers aren't always this dramatic, but consolidation almost always saves 30–50% versus a two-system status quo. The bigger gain is operational: one bill, one support relationship, one console, one platform to train new hires on.
How consolidation actually saves money
Most companies underestimate what they spend on phones because the costs are scattered. Hosted PBX bill, SIP trunking bill, cell reimbursements scattered through payroll, business mobile accounts with one of the big carriers, sometimes an answering service, sometimes a separate vFAX vendor. We've audited prospect accounts where the total phone-related spend was 2.5x what they thought it was because the categories were so dispersed.
Consolidation isn't just about getting a lower price on the line you're aware of. It's about seeing the total. Once it's all on one bill, you can actually decide whether to spend more, less, or differently.
Common mistakes during consolidation
- Cutting the desk phones too fast. Some staff still genuinely use them. Plan the decommission, don't yank the cord on day one.
- Not porting numbers. Customers call the numbers they know. Port the old numbers and route them through us.
- Picking one tier for everyone. Mix the plans. Pro Mobile for the field, standard Phone Service for the desk, per-minute for the low-volume users.
- Ignoring the cell stipend savings. The real ROI shows up when you end the reimbursement program. Plan that communication with HR ahead of cutover.
- Trying to time the cutover for a quiet weekend. Ports complete during business hours. Plan a Tuesday or Wednesday cutover and have us monitor for the first week.
- Forgetting the after-hours flow. Most businesses have an after-hours rule baked into their current setup that nobody documented. Map it before cutover or your phones go silent at 5:01pm.
Common questions during consolidation conversations
What if we love some features of our current provider?
Tell us which ones. We'll be honest about whether we have a direct equivalent, a partial equivalent, or nothing comparable. If a feature is genuinely important and we don't have it, you should know before switching. We'd rather you stay with your current provider than switch and regret it.
How do you handle a partial switch?
Some customers move one location at a time. Some keep their old PBX for a specific group (say, a contact center using software that integrates only with a specific provider) and put the rest of the company on us. Both approaches work. The advantage of full consolidation is one bill and one platform; the advantage of a partial migration is reduced risk during the transition. We can do either.
What about contract overlap with our current provider?
If you're mid-contract elsewhere, we'll typically wait until the contract is closer to expiration before cutting over. There's no benefit to paying two bills for six months. We'll prep the port paperwork in advance so the actual transition is fast when you're ready.
How long does the cutover actually take?
Number port windows are 7–10 business days. The actual cutover — numbers flipping from old to new — is an evening event. Most customers cut over Tuesday or Wednesday after hours. The morning after, calls come through us. Numbers are unchanged.
What to ask any provider before consolidating
- Will you handle the port from my current provider, and what does that cost?
- Are you the operator or are you reselling someone else?
- What's the actual all-in monthly cost for the user mix I described?
- Are there setup fees, platform fees, or minimum contract terms?
- What features are included versus add-on?
- What happens if I need to add or remove users mid-month?
- How does the work line behave when an employee leaves?
- What does support look like during an outage at 2am?
What happens when scale changes mid-flight
Companies don't grow on a straight line. Pro Mobile and our standard Phone Service both handle elastic capacity without forcing a contract renegotiation. Add ten seats this month for seasonal hiring, drop them after. The bill adjusts. We don't penalize seasonal flex with overage charges or threshold-based price jumps.
The same applies to acquisitions. If you buy a competitor and need to absorb their phone setup, we'll port their numbers, provision their users, and roll them into your existing platform without spinning up a parallel tenancy. The consolidation work happens once, not every time the org chart changes.
How this fits with hardware decisions
Pro Mobile doesn't require any hardware on your end. But most consolidating customers still want desk phones somewhere — reception, conference rooms, common areas. We don't push specific brands; the Yealink T46U at $269 covers most office desks well, the W73P cordless at $185 fits reception or warehouse use, and the CP965 at $989 handles board-room conference calls. Full lineup on the hardware page. The point is: you decide the hardware mix based on your space, not based on what we want to sell.
The audit conversation we'll have with you
Before quoting, we'll ask you to pull together a few documents: your current PBX bill, your most recent cell stipend report from HR, and the call detail records (CDRs) from the last 90 days if you have them. With that, we can map exactly what you're spending today, what you'd spend with us, and where the differences come from. Sometimes the answer is that you're paying a fair price already and switching wouldn't save much. We'll say that if it's true.
Where to start
The Pro Mobile page has the full feature breakdown. The pricing page lists every tier. If you want a quote that reflects what you're currently spending versus what you'd spend with us, talk to us — we'll run the numbers. You'll talk to a real person at our Ocoee, FL office, not a SDR working off a script. We'll do the audit, you'll see the math, and you can decide. If you want to compare us head-to-head against your current provider, we have comparison pages for the platforms most companies are coming from — vs. Nextiva, vs. RingCentral, vs. 8x8, vs. Ooma — that lay out the differences point by point.