A phone system that works inside GoHighLevel
Click to call contacts from GoHighLevel. Inbound calls pop the matching contact record through our browser extension. Every call — with recording and transcript — is captured in your VoIP International portal.
What the GoHighLevel integration does
Four capabilities built around how GoHighLevel teams actually use the platform — high contact volume, pipeline-driven workflows, and heavy phone traffic.
Click-to-call from GHL
Phone numbers on contacts, opportunities, and pipeline records become clickable. One click dials from your desk phone, desktop app, or mobile line.
Contact and pipeline screen pops
When a known contact calls, our browser extension opens GoHighLevel to their profile automatically. Your team sees campaign source, stage, and recent activity before they answer.
Every call on record
Date, time, duration, direction, recording, and transcript are captured for every business call in your VoIP International portal.
With the AI Receptionist, calls write into GoHighLevel
When our AI Receptionist answers, it doesn't just log the call on our side. It finds or creates the contact in GoHighLevel by phone number, tags new callers as coming from the AI Receptionist, logs the call in their conversation, and posts a note with the summary, what the caller wanted, how it was handled and the sentiment. Available with the AI Receptionist, configured per GoHighLevel location.
Works alongside your workflows
Your GoHighLevel workflows keep running on the SMS, email, and pipeline activity they already see. The extension adds the calling layer — click-to-call and caller screen pops — without changing your automations.
How it works
Setup runs through our browser extension — installed in Chrome on each workstation in minutes.
Install the extension
Install our browser extension in Chrome on each workstation and sign in with your VoIP International account. No passwords are shared between systems.
Configure your screen pop
Tell us how your team answers calls and we configure the screen pop — the extension opens the caller’s GHL contact the moment a call arrives.
Roll out to your team
Office and remote staff get click-to-call from inside GHL. Field reps get Pro Mobile cellular lines. Inbound calls open the right contact and pipeline record automatically.
No separate integration fee.
The GoHighLevel integration is included with phone service. You pay for the phone service plan — $17 or $29 per user per month — and the integration is bundled in.
Who this is for
The GoHighLevel integration is built for these operations.
- Marketing agencies running GoHighLevel for client communications and pipelines
- Service businesses using GHL as their primary CRM and automation hub
- Sub-account operators running multiple client locations on GHL
- Teams that want click-to-call and caller screen pops inside the CRM they already live in
- Operators who want every call recorded and transcribed in one portal
Common questions about the GoHighLevel integration
Honest answers about scope, requirements, and what's actually included.
Does this work with GHL sub-accounts and agency-level setups?
Yes. The integration can be configured per sub-account, so each client location gets its own phone setup, and the extension opens contacts in whichever sub-account your team is working in. Call history for every location is captured in your VoIP International portal.
Do calls show up inside GHL workflows?
Phone calls stay on our side — the extension covers click-to-call and screen pops, and every call is captured in your VoIP International portal. Calls answered by our AI Receptionist are different: those are written into GoHighLevel as a contact, a logged call and a note, so your workflows can act on them.
Will this replace GHL's own LC Phone numbers?
It can. Many GHL users start with LC Phone numbers (GoHighLevel's built-in telephony) and migrate to a dedicated phone provider as their call volume grows or they need features LC Phone does not provide — like real business desk phones, multi-extension office setups, or Pro Mobile cellular lines for field reps. You can also run both side-by-side during a transition.
What does the integration cost?
Nothing extra. The GoHighLevel integration is bundled with our phone service ($17 or $29 per user per month). No separate integration fee, no per-contact charge.
Does the integration handle SMS, or only voice calls?
Voice calls are the primary scope. Business texting is available as an add-on ($2 per number per month plus 10DLC registration) but is not designed as a high-volume marketing SMS replacement — heavy SMS marketing flow usually stays in GoHighLevel itself, which is built for that use case. Talk to us about your specific SMS volume during evaluation.
Can I record calls and have them attached to the GHL contact?
Call recording is supported per-line and per-call based on your firm's policy. Recordings and transcripts are stored in your VoIP International portal rather than attached to the GHL contact. Where the AI Receptionist answers, a written summary of the call is posted to the contact as a note — the recording itself stays in the portal. Be aware of one-party and two-party consent rules in your operating jurisdictions.
How long does setup take?
Most GoHighLevel teams are live within a few business days. Installing the extension takes minutes; team rollout takes the rest of the time.
Part of our Sales Teams phone solutions.
Sibling integrations: Follow Up Boss
Ready to see the GoHighLevel integration in action?
Talk to us about your setup. We will show you what the integration looks like with your actual workflow and give you a real quote — not a placeholder estimate.