A phone system that fits how real estate teams use Follow Up Boss
Click to call any lead or contact directly from Follow Up Boss. Inbound calls open the matching contact record automatically through our browser extension. Every business call is captured in your VoIP International portal, with recording and transcript, without manual entry.
What the Follow Up Boss integration does
Four capabilities built around how real estate teams work — high inbound lead volume, agents calling from anywhere, and the need to never miss a contact-history beat.
Click-to-call from Follow Up Boss
Phone numbers on leads and contacts become clickable. One click dials from your desk phone, the desktop app, or your agent mobile line.
Lead screen pops with context
When a known lead or contact calls, our browser extension opens Follow Up Boss to their profile automatically. Your team sees source, stage, last activity, and assigned agent before answering.
Every call on record
Every business call is captured in your VoIP International portal — date, time, duration, direction, recording, and transcript. Nothing is written into Follow Up Boss; the portal keeps the complete call history.
Pro Mobile for agents
Agents in the field, on showings, or driving between properties get a real business cellular line via Pro Mobile. Calls show the team's number, not a personal cell — important when an agent leaves and the team keeps the leads.
How it works
Setup runs through our browser extension — installed in Chrome on each workstation in minutes.
Install the extension
Install our browser extension in Chrome on each workstation and sign in with your VoIP International account. No passwords are shared between systems.
Configure your screen pop
Tell us how your team answers calls and we configure the screen pop — the extension opens the caller’s Follow Up Boss contact the moment a call arrives.
Roll out to your agents
Office staff get click-to-call from inside FUB. Field agents get Pro Mobile lines on their personal phones. Inbound calls open the right contact record on whoever answers.
No separate integration fee.
The Follow Up Boss integration is included with phone service. You pay for the phone service plan — $17 or $29 per user per month — and the integration is bundled in.
Who this is for
The Follow Up Boss integration is built for these real estate operations.
- Real estate teams running Follow Up Boss with 2 to 100+ agents
- Single-brokerage and franchise teams with high inbound lead volume
- Teams using Follow Up Boss for ISA workflows and lead routing
- Brokers who want lead phone numbers to stay with the team when an agent leaves
- Mortgage and title partners working with real estate teams on shared lead pipelines
Common questions about the Follow Up Boss integration
Honest answers about scope, requirements, and what's actually included.
Does this work with Follow Up Boss Grow or Pro plans?
Yes. The integration runs through our browser extension in Chrome, so it works on any Follow Up Boss plan your team signs in to in the browser.
How does the integration handle high inbound lead-call volume?
Easily. The screen pop runs in each agent’s browser the moment a call arrives, and every call is captured in your VoIP International portal as it happens. Teams handling hundreds of inbound lead calls per day run the same setup.
What about lead distribution and round-robin assignment?
Lead routing is handled by Follow Up Boss's own assignment rules — our integration does not change those. The screen pop opens the contact record, so the assigned agent is right there on screen, but Follow Up Boss controls who gets new leads.
What does the integration cost?
Nothing extra on the phone-service side. The Follow Up Boss integration is bundled with our phone service. Pro Mobile is priced separately if your agents need cellular business lines.
Can agents call leads from personal phones without giving out their cell?
Yes. Pro Mobile gives every agent a real business cellular line on their phone. Calls to leads show the team's business number. When an agent leaves, the number stays with the team — leads do not get the agent's personal cell.
Will the integration auto-create new leads in Follow Up Boss from unknown callers?
No — auto-creating leads from every random inbound call creates more noise than value. The integration logs the call into our phone system; your team decides whether the caller is a real lead and adds them to Follow Up Boss intentionally.
How long does setup take?
Most Follow Up Boss teams are live within a few business days. Installing the extension takes minutes; rollout to agents (including Pro Mobile activation if relevant) takes the rest of the time.
Part of our phone system for real estate and our Sales Teams phone solutions.
Sibling integrations: GoHighLevel
Ready to see the Follow Up Boss integration in action?
Talk to us about your setup. We will show you what the integration looks like with your actual workflow and give you a real quote — not a placeholder estimate.