A phone system built for property management companies
Direct AppFolio, Buildium, and Rent Manager integration, reliable tenant call routing, AI Receptionist for after-hours maintenance emergencies, and Pro Mobile lines for leasing agents and maintenance techs in the field.
What we offer for property management
The same product line we offer everywhere — phone service, AI receptionist, business cellular — configured for the operational patterns specific to property management.
Direct AppFolio, Buildium, and Rent Manager integration
Calls log to the property record with unit and tenant association. Inbound calls show the caller's tenant profile and lease details. Built into standard phone service — not a paid add-on.
Ring groups for multi-location portfolios
Route calls based on which property or region was dialed. A leasing office in one location and a maintenance line in another both work off the same system with the right calls landing in the right queue.
AI Receptionist for after-hours maintenance emergencies
$99/$199/$299 per month flat. Handles after-hours maintenance calls, captures urgency level and unit details, and routes genuine emergencies to on-call staff rather than a generic voicemail.
Pro Mobile for leasing agents and maintenance techs
$42 to $62 per user per month. Real business cellular lines on personal phones. Outbound calls show the company number, not the employee's personal cell.
Call recording for dispute documentation
Per-line configurable recording with retention policies you control. Useful for documenting maintenance requests, lease conversations, and tenant disputes.
Cloud fax for lease documents
vFAX from $25/month. Lease agreements, applications, and vendor paperwork sent and received digitally, without a physical fax machine at every office.
Who this is for
Property management is broad. These are the operating patterns where our product line fits cleanly.
- Residential property managers with 1 to 20 properties
- Multi-location portfolios with regional offices
- Companies using AppFolio, Buildium, or Rent Manager
- Operations with dedicated maintenance and leasing lines
- Portfolios with field staff who need business cellular, not a personal phone
- HOA and community association management companies
Common questions about phone service for property management
Honest answers on integration depth, multi-location, and after-hours coverage.
Does the AppFolio/Buildium/Rent Manager integration actually work, or is it just a compatibility claim?
It is a real integration. Inbound calls display the caller's tenant and property record when available, and calls log back to the platform with call details. The depth varies slightly by platform — ask us for the specific capability list for the one you use.
Can we route maintenance calls differently from leasing calls?
Yes. Separate numbers or extensions can route to different ring groups — one for leasing inquiries, one for maintenance requests, one for after-hours emergencies handled by the AI Receptionist. This is standard configuration, not a custom project.
Can the AI Receptionist actually tell the difference between a real emergency and a routine request?
It captures urgency indicators and unit details from the caller and routes based on rules you set — for example, no heat or a water leak routes to an on-call line immediately, while a routine request captures details for the next business day. You define the rules during setup.
We manage properties in multiple cities. Does that complicate setup?
No. Multi-location is one of our standard patterns. Each office or region gets its own numbers, calls route based on which number was dialed, and your team uses the same phone system across every location.
How does Pro Mobile work for a maintenance tech who is not in an office all day?
Each tech gets a real business cellular line on their personal phone via eSIM. Outbound calls show the company number, not their personal cell. Inbound business calls go to the business line; personal calls go to the personal line. The company owns the number, so it stays with the company if the tech leaves.
What does a typical property management setup cost?
A common setup: Phone Service at $32/user/month all-inclusive with property-platform integration, AI Receptionist Starter at $99/month flat for after-hours maintenance coverage, and Pro Mobile for field staff at $42 to $62/user/month. Everything is on /pricing.
Ready to talk through what this looks like for your portfolio?
Tell us your portfolio size, how many locations, and which platform you use. We will give you a real quote and walk through what cutover would look like.