Moving off 3CX Hosted? Take the infrastructure headache with it.
3CX-hosted plans skip server management, but you also lose the Call Flow Designer and depend on an IP socket connection for call data — if it drops, that data is gone. Add in 2026 pricing adjustments and support tickets that cost extra, and it's worth a second look.
What 3CX Hosted customers give up
No Call Flow Designer on hosted tiers
Custom call routing logic is a self-hosted feature. On 3CX Hosted, you're working within a narrower configuration surface.
Call data reliability
CDR data on 3CX Hosted runs through an IP socket connection. If that connection drops mid-call, the record from that window doesn't come back — a real gap for anyone who needs complete call records.
Per-ticket support costs
Hosted plans still route troubleshooting through paid support tickets rather than included live support.
What you get moving to us
Cloud to cloud, without the downtime
Audit
We review your current hosted config and licensing — free, even if you never switch.
Plan
Extension map, queue logic, and porting timeline built before anything moves.
Port
$15 a number, in or out. No hostage fees.
Live
Cut over on a platform we operate directly, with support included.
Ready to see what a cloud-to-cloud move looks like?
Tell us about your current 3CX Hosted setup. We'll map the migration and show you honest, itemized pricing side by side.