20 VoIP Myths proved to be wrong

Unified Communications






 20 VoIP Myths proved to be wrong                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Today we will talk about Myths. Myths exists because they sounds like they could be true, most importantly, no one has got enough time to fact-check each and every details. With time, the repetition of the stories again and again makes them more factual than the actual truth. And thus they persist forever.

We’ve heard about several myths regarding technology alike any other niche. The swift introduction, sophisticated subjects, new alien innovations, surely leads to misinterpretation.

You might have heard many ‘usage of cell phone will cause cancer’, ‘magnets will erase data’, or ‘standing close to a microwave will harm you’. To know more you can check the Huffington Post, where it explains about 11 common Myths associated with technology.

Today we will try to eliminate all or at least few of the myths which circle around the VoIP industry. Providing facts associated with it. If you’re ready, check out the first myth..!!

Myth #1: Poor voice quality is offered by VoIP

When it comes to VoIP service, the few things which you might have heard are

“VoIP offers poor voice quality”

“When compared with traditional landlines, quality is really bad and system is not reliable”

“Rely on Analog phone lines rather than depending on VoIP”

If you did, you’re among the many. Most importantly, it’s false.

In actuality, VoIP is way better than traditional landlines as its pure digital service instead of analog traditional service.

Then why you face lower voice quality when using VoIP?

Lower voice quality is due to few factors which are:

Reliability of your internet connection

Bandwidth allocation

Codec (the compression software)

Out of the three points mentioned, the VoIP reliability is affected mainly because of your internet connection. For proper working of VoIP, it requires a broadband connection. With a good internet connection, you can surely experience superior voice quality when compared with traditional landline.

If you may like you can check out the blog post from MakeUseOf, in which they explains about how to fix low audio quality on VoIP service.

Myth #2: VoIP installation is really Complex & Confusing

To install something new, is what we hate the most, however setting up VoIP is amazingly easy. If you’re using in your PC, connect it to your PC modem or router and check if it is paired properly with the internet connection. Rest is usually preconfigured for ready to use.

If you’re going to use in your Smartphone, just download the VoIP calling application from the Play Store or iTunes Store. Install the application and start making the calls. Even a 5th grader knows to install it at ease. Recently a nine year old boy spends over $4,000 on Candy Crush. Installation of a VoIP calling app is much simpler..!!

Myth #3: Only beneficial of for Large Scale Enterprise

This is another rumor which circles around the industry. If you’re business comes under small scale enterprise and have only few users. Then it is wise to upgrade to VoIP. You don’t actually need thousands of users to extract the full benefit of the service. With few users, you can surely find great deal of comprehensive VoIP solution at a low flat rate, monthly.

The article from Entrepreneur will give you a clear idea on why your business should switch to VoIP.

Myth #4: Future upgrades are Expensive

“Switching to VoIP is a large investment”

“Expensive upgrades”

You might have heard all these if you’re running a business. As explained in last point, VoIP systems can be easily altered as per your requirement, irrespective of your business be small scale industry or a large scale one. You will always be able to find an apt solution which works perfectly fine for you.

In future, if you’re looking forward to upgrade your system to increase the size. You will be spending a very low amount on it. Maybe you might need to purchase few new headphones and few additional types of equipment. With the down to earn call rates and line rental, the new VoIP system will pay you off within a time period of 3 months.

However installation of traditional PBX will often cost you 3-4 times.

Myth #5: VoIP = Skype

This is the basic and most common misunderstanding. This rumor has punched up when everyone started to recognize Skype for making free video & audio calls over the Internet from every house. When the Skype user experiences a lower call quality the users can’t demand for refund, as the service they get is absolutely free.

However the story is entirely different when it comes to a paid VoIP service, may it be an individual user or an enterprise level communications solutions. They surely do demand more than what Skype free service offers as they are paying for it. Paid services always provide good service.

By judging the Quality of Service (QoS) of free service offered by Skype, people started to judge VoIP with same quality. Well its time

In one of our former blog, we have predicted that HD voice is going to be implemented in VoIP industry. BT has introduced the concept showing the difference over SD & HD. Its only matter of time, with the introduction of HD voice quality, VoIP will surely roar up.

Myth #6: VoIP not widely used

What more to say Statista Reports showcases that VoIP service traffic is increasing at an exponential rate. The Screenshot from the Statista Reports show that the petabytes per month usage from 2011 to 2016.

Well, this Report covers everything and doesn’t require any more explanation on the point, eliminating the myth that VoIP is not widely used.

Myth #7: You can only save on two similar VoIP systems

As explained in one of our former point that everyone has recognized Skype for making free video & audio calls over the Internet from every house. Thus Skype helped VoIP popularization. So most people consider Skype = VoIP.

As free calls are made through Skype users only, people started to believe that saving on VoIP is only carried out on save or similar VoIP systems.

When we speak about saving with VoIP, there are several VoIP providers who offer international calls to residential users which save from 70-90% from traditional landlines. Several enterprises has reported that they have been saving up to 65% after switching to VoIP. The reason behind it is the lower line rental charges, down to earth international call rates, negligible setup fee and monthly fees.

Myth #8: Changing a VoIP provider means losing your phone number

To have the same phone number for your business is really vital. For the purpose, it’s really logical that you might think twice before changing your VoIP provider.

The significant thing which you need to consider while changing the provider is, look for a provider who offers number porting facility. This way, your business can keep the same number. In addition to that, a good service provider will provide you additional landline numbers or toll free number when your business grows.

Myth #9: VoIP calls are free

Again this rumor has circled a lot because of the Software applications such as Skype. As Skype provides free calls among its users, there is common credence that all the VoIP services are absolutely free. However rumor talkers are not aware of the fact that, to make international calls using Skype you need to pay a price.

Myth 10: Ability to survive electrical blackouts

Even during power failure, your regular landlines work perfectly fine. You can call your friends, family, and colleagues or even order a Pizza. However that’s not the story with VoIP, when an electrical blackout occurs, electricity at your home or office is cut out and so does the internet connection, leading to the VoIP line.

A UPS can help for few hours; still it doesn’t support the myth of surviving electrical blackouts.

Myth 11: VoIP calls are possible only from a PC

Well, this was true when VoIP was first introduced and Skype popularized itself as VoIP making people to believe that it’s only possible via PC. With the inception of Smartphone, wireless VoIP handsets and telephone adapters, you don’t need to make VoIP calls from your computer.

Now with a Smartphone you just need to download and install the app to start making international calls.

Myth 12: A Dial-up Internet is more than enough to make VoIP calls

This is another myth which circled around the industry for over a decade. Owing to this factor came the other myth, VoIP comes in lower audio quality.

Let me explain. If are looking forward to make VoIP calls and want the voice quality as good as regular telephone lines, then the low bandwidth of dialup connection is not the solution. It is preferred to have at least a 512kbps broadband connection.

Myth 13: A dedicated staff member required to manage the Phone System

When it comes to business solutions, several companies back out from VoIP system believing the myth that you require an IT or telecom administrator to manage the phone system. Let’s break it out..!! VoIP differs from phone services, everything is managed at back end by a VoIP providers. For example: for any system management or upgrades, it’s completely done in the cloud. Not only that, several providers offers 24/7 business support.

Now, do you reality need to hire a staff of manage your VoIP phone system..??

Myth 14: Added-features will cost you more

When it comes to VoIP, it’s not true for residential and business users.

For residential users there are several added features which come to users absolutely free. For example: Speed Dial, Auto Recharge, Credit Transfer, Direct Dial, Group Video & Audio Calls, File Transfer, Location Sharing etc. For business users, several companies offers free added features or added features comes at a small price. Your business can also get a tailored VoIP solution as per your required. VoIP International is one among those companies who provides VoIP solutions which caters your needs.

Myth #15: Security at Stake

Your audio or video calls are never at stake if the right equipment and procedures are used. The chance for eavesdropping by the hacker on your calls is not possible.

Myth #16: 911 calls

Several people believe that you can’t make 911 calls from your VoIP service. That’s not completely true. There is several VoIP service providers who offers 911 emergency calling services made available to their customers. VoIP International is one among them.

Myth #17: A contract is needed

This may not be true for every VoIP service providers. There are some providers who provides their service with a contract, however there are several such as Voip International & Com-Tel who doesn’t ask for contracts. This will help you to cancel or stop using the service at any instant, thus saving you any penalties.

Myth #18: VoIP – Just an alternative

VoIP may have been an alternative technology when broadband connections were really expensive and was not readily available. But the story is entire different now.

Well think about traditional telephone lines, it took almost half a century to be a reliable service provider. For VoIP it took a decade to be right. Initially VoIP was introduced as an alternative solution. With broadband connections and free Wi-Fi Internets available all around, and Quality of Service being improved daily, the impression of an alternative solution is fading away.

Myth #19: You’ve to dial long PIN numbers

If you still believe that to use VoIP service, you have to dial long PIN numbers, then we’re sorry to say that you are using an outdated service. Couple of years ago, before the introduction of Smartphone, you need to dial the PIN numbers to make an international calls. However it’s not the same now with the introduction of Smartphone to VoIP industry. You just need to download and install the app from the store and start making international calls. It is as simple as that.

Myth #20: The entire Concept & the Technology is new

Well, it’s hard to fight on it, if someone says that the entire concept and the technology are new. The technology was available from the early 90’s, as the first company to patent on VoIP audio transceiver was VocalTec (founded in 1989). Within a decade VoIP has evolved a lot, moving its position from alternative solution to reliable solution.

Conclusion

We hope that, now you know few reasons and facts which will help you to differ from what you heard about. To be frank, VoIP is an amazing technology with unlimited benefits (and yet more to explore). It is really devastating that major public opinion circles around these myths and confusions.